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Experience and rediscovery of creativity transpires if you establish the conditions for trust to arise. Only then are people prepared to innovate. When problems are so complex that logics and analysis provide no way out, organizations would want to employ the full of their creative potential. However, many organizations suffer from rules and conventions, which hamper the development of new ideas. With head and heart Open the Oyster helps you to go through a genuine change that will make your organization more flexible. Open the Oyster regards a crisis not as misfortune but as an opportunity to make your organization take the next turn.